Job Description

Job Title Officer
Type of Position Full Time
Department Security
Position Description
  • Work with Colleagues and Guests
  • Maintain effective professional relationships with Guests and Team Members
  • Provide assistance to enhance the performance of other Department members
  • Maintain Security of Property and Team Members
  • Ensure a safe and secure environment for Team Members and Guests
  • Observe and monitor all persons and property to maintain security and safety
  • Perform roving and static security functions at assigned posts and areas
  • Handle all security incidents in a professional and discreet manner
  • Respond to emergency first aid incidents and give first aid to Guests and Team Members
  • Escort, or carry, valuables as assigned or directed (transportation of chips/cash/documentation
  • Respond to all emergencies and alarms in accordance with procedures
  • Deal with Conflict Situations
  • Deal with conflict situations in an appropriate manner
  • Apprehend offenders when required in accordance with legal requirements
  • Deal with the management of intoxicated persons in an appropriate manner
  • Security Reporting
  • Report all faults and damage of equipment or property promptly
  • Complete all reports and documents efficiently and promptly
  • Handle lost and found property incidents in accordance with procedures
  • Training and Personal Development
  • Participate in training programs
  • Keep up-to-date with Department and Company Policies and Procedures
  • Actively participate in regular Performance Improvement reviews
  • Other Duties as Directed
  • Perform all duties as directed by the Director of Security or the delegated authority and in accordance with all Policies and Procedures, laws and regulations applicable to the Department
Position Requirements
  • High School Graduate preferred
  • At least 3 or more years of working experience, with 1 or more years’ experience in related area
  • Ability to work in a team
  • Positive attitude
  • Security awareness 
  • Customer service focus
  • Basic computer skills an advantage
  • Able to work in a smoke-filled environment and work shifts
  • Bend from the waist, crouch, stretch, kneel, climb, twist and crawl without restrictions.
  • Able to lift 50 lbs and push and/ or pull 200 lbs
  • Respond to visual and aural cues
  • Stand or walk for prolonged periods of time
  • Good in Mandarin and Cantonese, Good in English is preferred


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