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Clean all guest suites daily, including all checkout / occupied suites by category priority
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Transport cart with cleaning supplies, amenities and linens to assigned guest suites and position securely.
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Strip and make up the bed
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Vacuum carpet in guest suites. Dust and polish all furniture. Empty trash containers and ashtrays
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Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
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Replace facial, toilet tissue and bathroom amenities in correct amount and location
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Inspect condition of amenities in desk, drawers and guest service directory; replace designated amounts at proper locations within the suite
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Receive, deliver guest laundry if be assigned as laundry runner
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Receive, deliver clean linen to guest floor pantry and deliver solid line to loading dock if be assigned as linen runner
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Receive, deliver guest amenities to floor pantry if be assigned as store man
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Collect waste from guest floors if be assigned as waste management team
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Serve guests and follow up on all guest requests
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Check all lights and appliances in each suite to ensure that they are operating correctly
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Report to the Supervisor, Housekeeping any repairs and maintenance required in the suite
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Report any security irregularities to the Supervisor
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Turn over any lost and found items from guest suites to Housekeeping Office
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Complete floor status sheets and report to the Supervisor, Housekeeping regarding any discrepancies on suite status
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Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times